Daily News | Pa. Consumer Advocate says it will investigate excessive PGW weather charges
June gas bills at a time of the year when heating costs are typically very small. The big bills were caused by weather normalization charges, which applies regardless of whether a customer is served by a competitive supplier. The charges are unrelated to rising energy costs.
PGW told the Office of Consumer Advocate it is “standing by” the WNA calculation, Cicero said. The city-owned nonprofit utility contends the fee was applied correctly according to the formula approved by the Pennsylvania Public Utility Commission . Cicero said the bills his office has examined “just seem so significantly divergent from past practice” that even if the formula were applied correctly, the formula itself needs to be reexamined.
The consumer advocate is empowered to file complaints with the PUC, which often result in a negotiated settlement with the utilities. “We want to try to correct the problem and find a remedy if there’s a remedy that can be had,” he said.
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