Pub's genius five-word response to customer who complained about waiting 15 minutes for carvery
'The customer is always right,' as the old adage goes so when one person complained to a pub about their recent experience, the venue decided to reply in a very simple and polite way.
She started her Google review by saying: "Carvery collection - don't bother." Her review in full added: "Shocking service. Ordered a carvery for collection which by definition should mean you show up at the collection time and ‘collect’ your order.
The White Swan has a rating of 3.8 based on 1,170 independent reviews on Google and many of them are positive. One recent review on Tripadvisor said: "Very good range of drinks only popped in for a drink but the food smelled delicious, so will definitely be trying the food next visit."
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Man arrested over Elle Edwards murder recalled to prisonBREAKING: Man arrested over Elle Edwards murder recalled to prison.
Read more »
Family of woman killed in Christmas Eve pub shooting pay tribute to ‘beautiful and bright star’Ms Edwards was fatally shot at the Lighthouse pub in Wallasey Village, Wirral, shortly before midnight on Saturday, December 24.
Read more »
Seven things to do in Nottingham on New Year's EveThere are plenty of alternatives to the pub
Read more »
Family of woman shot dead on Xmas Eve describe her as 'most beautiful star'Elle Edwards, 26, was killed at the Lighthouse pub in Wallasey Village, Wirral, shortly before midnight.
Read more »
Wallasey pub shooting: Elle Edwards was brightest star, says dadElle Edwards was fatally shot while out with friends at a pub in Wallasey on Christmas Eve.
Read more »
Heartbroken family of Elle Edwards who was killed on Christmas Eve pay tribute to 'bright star'The family of Elle Edwards have paid tribute to “the most beautiful and bright star out there” who “had so many amazing plans for the future”.
Read more »