‘PwC did too little too late’: Kristin Stubbins’ apology

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‘PwC did too little too late’: Kristin Stubbins’ apology
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The acting PwC chief executive apologises over the tax leaks scandal, outlines the three key ways the firm failed and the actions it is now taking. ausbiz'

I want to apologise on behalf of PwC Australia. ForSpecifically, I apologise to the community; to the Australian government for breaching your confidentiality; to our clients for any questions this may have raised about our integrity and trustworthiness; and to the 10,000 hard-working, values-driven PwC Australia partners and staff who have been unfairly impacted.

Our previously announced investigation, supported by external counsel, is well under way and so I wanted to set out what we know so far, explain the steps we have taken and are committed to take, and address some of the questions that remain about what happened.First, there was a clear lack of respect for confidentiality.

We commenced a comprehensive investigation, with the assistance of external counsel, into who may have shared or misused confidential information in connection with these matters;independent review of the firm’s governanceTony O’Malley, a PwC partner and legal and governance expert, was appointed on 15 May as chief risk and ethics leader for PwC Australia.

PwC Australia has commenced a process to ringfence the provision of services to federal government departments and agencies to enhance our controls to prevent conflicts of interest. We are moving to quickly establish separate governance and oversight arrangements for the business by the end of September.

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