Alan Joyce is keen to paint a rosy picture but he faces a public with higher expectations, less tolerance for poor service and a hunger for more affordable fares
that it was keeping a close eye to ensure they were not deliberately slowing their return to full service so they could keep air fares high.
The Labor senator Tony Sheldon, a former leader of the Transport Workers Union, suggested the airline was profiteering with “extortionate air fares”. The union chief Sally McManus said Qantas was the latest example of a company putting up its prices by more than it needs, creating a “greed-price inflation spiral”.
Fahey predicted air fares would fall during the year, but said that as demand to fly remained so high, there was less urgency for prices to fall. “They’ve been able to keep them high because people are still paying them.”
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