An industry analyst said, while they will still give Qantas the benefit of the doubt for now, the cancellation rate for Qantas was dangerously high.
One in every 13 Qantas flights was cancelled in May as the airline battled reliability issues, raising questions about the sharp COVID-19 cost cuts and reasons for scrapping services.
“We are, at the moment, fixing the operational issues to get our on-time performance back to where it was before COVID-19. And we think in the weeks ahead, we will have done that.“That is the same issue I think the entire industry is facing and there is that restarting of a business that has been in hibernation for a couple of years. And I don’t think it should be a surprise that it is a bit rusty.
Australian and International Pilots Association president Tony Lucas said while the result was “pleasing”, the support was secured with the “looming threat” of Qantas going to another pilot cohort in the company to fly the new planes if the 737 cohort rejected the deal. “Had either pilot group not been able to provide us with the working arrangements needed to get a return on our investment, another entity within the Qantas Group that was able to do this would have done the flying,” the spokesman said.“Bringing new aircraft into our domestic fleet is an exciting time for the Qantas Group – it means new opportunities for our employees and opens up new routes for our customers.
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