Australian airline Qantas has been fined $100 million for misleading customers by continuing to sell tickets for flights it had already cancelled. The company admitted to deceiving customers and delaying notifications about cancellations.
Qantas has been fined $100 million for misleading customers on flight bookings over several years, with a court hearing senior managers were partly aware of the practice. The Australian Competition and Consumer Commission sued the company in the Federal Court over dishonest conduct relating to the sale of tickets on cancelled flights .
Qantas in court over ghost flights. The carrier admitted misleading and deceiving customers by continuing to sell tickets for flights it had already cancelled, and delayed notifying booked customers that their flights were no longer going ahead. Justice Helen Rofe on Tuesday formally ordered Qantas to pay a $100 million penalty after the competition watchdog and the airline agreed in May on the cost.
Aviation Qantas Cancelled Flights Misleading Customers Fine Australian Competition And Consumer Commission (AC
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