Former Qantas CEO contender and head of its loyalty arm Olivia Wirth has announced she will leave the embattled airline next year — a week after Qantas chairman Richard Goyder announced his early retirement.
Ms Wirth has been the CEO of Qantas Loyalty, which encompasses the airline’s 15 million member Frequent Flyer program, since 2018. She has been with the group for 14 years.
Chief Executive of Qantas's loyalty business Olivia Wirth has announced she will be leaving the company. Picture: Adam Yip Ms Wirth will leave in February 2024 to pursue other opportunities. She was at Qantas for 14 years in roles including Chief Customer Officer and Group Executive for Brand, Marketing and Corporate Affairs. Picture: AAP Image/Dan HimbrechtsIt came after criticism mounted over the blocking of Qatar airlines flights.
“There are many improvements for customers in the pipeline that Olivia will continue working on with her team over the next few months, as part of setting this part of the business up for continued success.
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