Qantas Airways boss Vanessa Hudson has unveiled a long-awaited revamp of its frequent flyer program in an attempt to improve the ways customers can redeem points.
Hudson said on Monday that the new Classic+ reward program will be able to used on international flights from July and will vary like normal airfares, meaning they will require more points during peak travelling periods such as school holidays and less during non-peak times. The scheme will be rolled out on domestic flights from the end of 2024. The program will add 20,000 reward seats to the frequent flyer program.
The new scheme will be called Classic Plus and allow customers to convert one frequent flyer point to 1¢ for economy flights and one point to 1.5¢ for business class flights.More than half of the country are members of Qantas’ frequent flyer program, with 15.2 million members. Until now, travellers have been able to secure Classic Rewards seats in exchange for a set number of points or use some points and pay the remainder of a fare.
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