New Jersey is home to the worst mega airport in North America — see the list of the 10 lowest-rated airports in the region
The firm conducted surveys across three categories: Mega airports, large airports, and medium airports. J.D. Power defined mega airports as serving at least 33 million passengers annually., among the 20 mega airports included in the ranking, Minnesota's Minneapolis-Saint Paul International Airport, or MSP, took the top spot, scoring 800 out of 1,000 points.
While MSP shone brightly, nine US airports and one Canadian airport landed at the bottom of the list. Take a look at 10 of the worst airports in North America, according to J.D. Power's surveys. Entrants are arranged in descending order according to their overall points.Aerial view of Phoenix Sky Harbor International Airport on January 6, 2020.
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