Xcel Energy’s handling of applications from property owners and solar installers has come under scrutiny after complaints that waits for service stretched into several months.
State regulators have ordered Xcel Energy-Colorado to file fees and timelines for connecting residential and business solar systems to the electric grid. The order comes more than a year after regulators approved rules requiring utilities to submit the fees and after a deluge of For the last several months, solar companies and customers said they faced long delays and few answers after investing in equipment and work.
In a February PUC meeting, commission member Megan Gilman said the order would provide a path forward on addressing the “unprecedented number of complaints” about Xcel’s action on connecting solar systems. Xcel Energy is an outlier in terms of the number of complaints about delays and the process overall, said Ron Davis, a PUC staffer. He said Black Hills Energy, which, like Xcel, is an investor-owned utility, filed its fees and information about hooking up smaller solar projects after the PUC approved the requirements to do so in July 2021.Xcel Energy has received input on proposed fees in anticipation of the filing of fees, company spokeswoman Michelle Aguayo said in an email.
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