Remote work is one of the biggest changes to working since World War II, but it’s being held back by a major disconnect between managers and employees. Here's why.
after it threatened to speed up the pace of resignations. It was a “hardcore” mistake by Musk, but a less dramatic version of the same story is playing out across the economy.Managers and employees disagree profoundly about key aspects of work-from-home, according to surveys we’ve conducted
. For instance, managers believe that work-from-home reduces productivity while employees think it massively increases it.Part of the disagreement seems to hinge on what people think counts as productivity. Employees tend to include commuting time in their mental calculation, and so they think not having to commute when they work from home counts as an increase in productivity.
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