Revealed: How fraudsters steal from Australians through a myGov 'side entrance'

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Revealed: How fraudsters steal from Australians through a myGov 'side entrance'
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Serious MyGov security failings have allowed hackers to steal from people's linked accounts, according to a new report.

A new report into the security of Australians' myGov accounts has revealed serious vulnerabilities and exposed how hackers have exploited account-linking technology to steal from Centrelink, Medicare and Australian Taxation Office accounts. It found hackers were exploiting Medicare and Centrelink accounts through the myGov platform by linking them to bogus myGov accounts and making bogus tax claims worth thousands of dollars, or falsely claiming support payments.

The perpetrators then submitted false claims for Centrelink payments, advances and loans in the victims' names and redirected their pension payments. Some victims were then unable to claim financial assistance, such as the Child Care Subsidy, until Services Australia and its members completed their investigations. The investigation found myGov’s security controls don't protect people from their accounts being linked and exploited once their data has been stolen.

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