Rivian Recalls 12,200 Vehicles Over Steering And Suspension Hazard via insideevs.com
built during a 13-month period and EDV vans produced between December 10, 2021 and September 27, 2022.safety recall report submitted to NHTSAThe company has seen seven reports potentially related to this issue across its fleet to date and said an insufficiently torqued steering knuckle fastener"could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver's ability to control the vehicle, and increasing the risk of a crash.
"Out of an abundance of caution, we made the decision to issue a voluntarily recall and have built out the capacity to address every impacted vehicle in the next 30 days. For the vast majority of you, the process will take a few minutes, simply requiring the fastener in question to be tightened to a higher torque tolerance."
Owners can schedule a Mobile Service appointment by calling 855-748-4265 or bring their vehicles to a Rivian Service Center without requiring an appointment. Our friend from thefixed over the weekend at a service center in Denver, Colorado, and you can see how that went in the video at the top of this page.
His electric truck did not need parts replacements, but for the"very small percentage" where parts replacements are required, Rivian says it will make loaner vehicles available to owners. Furthermore, trip interruption and towing services will be available at no cost to customers. While RJ Scaringe stressed that the issue is"extremely rare," he advised owners to call Rivian immediately if they experience"excessive noise, vibration or harshness from the front suspension, or a change in steering performance or feel." In case they don't feel safe driving their vehicle, owners should call Rivian, which will either send aMore stories about Rivian recalls
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