The postal service faces another fine by the industry watchdog for falling short on first class mail.
Royal Mail is facing an investigation by the industry watchdog after it failed to meet its delivery targets over the past year.But if there were no "satisfactory explanation", the regulator said it would consider imposing a fine.
A spokesperson for Royal Mail said it was "disappointed" with its performance, adding: "We will participate fully with any Ofcom's investigation." Royal Mail said its services had been affected by 18 days of strike action and that high levels of staff absence continued to hamper operations. Royal Mail has previously said the strike action was costing £200m and could threaten its survival. In addition, in January the firm faced a ransomware attack which disrupted overseas mail for more than a month.
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