Salesforce to face court over claims it knowingly assisted sex trafficking website
Salesforce is set to face allegations in court that it knew its software was being used by a sex trafficking organization, following an appeal ruling.[PDF] the claim that the SaaS provider benefited from Backpage.com's venture that it knew, or should have known, was engaged in illegal sex trafficking.
However, the appeal found that the plaintiff did not need to show Salesforce knew of the specific Backpage advertisements concerning the plaintiff, but only it should have known that the organization was making money from sex traffickers. In judging the appeal, the United States Court of Appeals, Seventh Circuit, is required to accept the plaintiff's allegations as true. The software company is due to have the chance to defend itself against the main allegation in court and argue the"objective truth."
In ruling filed last week, the judges found"a company like Salesforce could simply bury its head in the sand with respect to individual victims. It could work, for example, only with high-level data on behalf of a venture that the company knows or should know is engaged in illegal sex trafficking on a large scale."
While Salesforce was not involved in publishing details of trafficked victims, the software company's"job was, in part, to help Backpage reach more customers, both in the form of sex traffickers and purchasers of commercial sex. In a sense, Salesforce helped Backpage find more sex-trafficking contractors," assuming there was truth in the allegations.
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