The system used to enroll people in federal Affordable Care Act insurance plans inadvertently allowed access to consumers' full Social Security numbers by insurance brokers, raising concerns about potential misuse.
Apr 9 2024KFF Health News Until last week, the system that is used to enroll people in federal Affordable Care Act insurance plans inadvertently allowed access by insurance brokers to consumers' full Social Security numbers, information brokers don't need.
A CMS representative told him he was wrong and that the numbers were hidden, Brooker said April 7. "I illustrated that they were not," he said. After some phone calls with CMS and other technical experts, Brooker said, the federal site and direct enrollment partner platforms now mask the first six digits of the SSNs.Related StoriesAn April 8 written statement from CMS said the agency places the highest priority on protecting consumer privacy.
Brooker's concern about Social Security numbers centered on access by licensed agents to existing policyholder information though the federal marketplace, not including the parts of healthcare.gov used by consumers, who cannot access anything but their own accounts.
ACA Insurance Enrollment System Security Breach Social Security Numbers Insurance Brokers Potential Misuse
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