One of the losing bidders for the contract to overhaul Victoria’s myki ticket system has claimed the state government ran an unfair tender process.
One of the losing bidders for the contract to overhaul Victoria’s myki ticket system has claimed the state government ran an unfair tender process and questioned whether the winning company can deliver the technology improvements it has promised.
Cubic – which already operates this type of “contactless” system in Sydney, London and New York – said Conduent had not yet delivered the technologies promised in its tender. Cubic said it may have been a cheaper option for Victoria. “Different companies, when they aren’t selected and they haven’t been awarded the contract, may be upset, and that’s just part and parcel of doing business,” he said.
However, Tighe acknowledged Conduent did not operate any of those systems in their entirety, as it will in Victoria, where it will run back-end software, payment systems, customer accounts, ticket machines and other infrastructure.
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