ServiceNow to make AI splash; 'We need to build a billion apps,' says CEO

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ServiceNow to make AI splash; 'We need to build a billion apps,' says CEO
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ServiceNow is latest technology company to make AI splash; ‘We need to build a billion apps,’ says CEO

ServiceNow Inc. is the latest technology company to go all-in on generative AI plunge, with super-charged applications for business tasks such as supply chain workflows and accounts payable.

“We are at the peak of” the AI hype cycle, ServiceNow NOW Chief Executive Bill McDermott said Tuesday at the company’s annual developers conference in Las Vegas. “We have entered an exponential enterprise” era of economic prosperity, fueled by data and self-service capabilities, he added. “In a world of geopolitical tensions, product and skills shortages and new regulations, our customers continue turning to SAP for the solutions they need to solve their most pressing challenges,” SAP CEO Christian Klein said.

“These are no long fantasies of science fiction; they are real,” Sen. Richard Blumenthal, D-Conn., said. “For me, the biggest nightmare is the new industrial revolution, the displacement of workers.”

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