It is important that you understand your client’s situation with all your senses every time. Let them talk about their challenges and issues. Understanding your client’s pain points will help you develop the solutions they need.
Getty Getty Great news! Your efforts have paid off. That consulting engagement you worked hard to get has come. After a period of you and your client getting to know each other, you both have made the decision to take the relationship to the next level. You now want to perform. You want to delight. You want to keep the love in your consulting agreement until the end of contract do you part. Here are seven ways to help you keep the flame alive. 1. Listen, see and feel your client’s pain points.
Clients value your availability, responsiveness and care. As a partner, your work is to help them when they need it the most. Technology offers fantastic ways to be there, even though you can be physically many miles away. Think of video conferencing and screen sharing capabilities. Indeed, with just the aid of your phone and few apps, you can be there for your client. 5. Show your commitment.
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