Exclusive: Sexual assaults and crashes among 500 incidents Uber failed to report | nickbonyhady
Uber drivers were involved in more than 500 serious incidents over 18 months including sexual assaults and crashes that put people in hospital, but the ridesharing giant failed to tell the regulator despite a legal requirement.
Commissioner Anthony Wing said the audit initially uncovered Uber had not reported a number of “notifiable occurrences” as legally required. That term includes things such as complaints to police about alleged sexual assaults or other violence, accidents requiring hospitalisation, and drivers charged with major traffic offences.
“While only a small number of these notifiable incidents were with regard to sexual misconduct - we want to make it clear that we take all allegations of sexual misconduct extremely seriously and work to take action quickly and fairly,” the spokeswoman said. Failed to report more than 500 “notifiable occurrences”, which can include crashes that sent people to hospital or alleged sexual assaults, to the regulator.
“For example, the driver fatigue finding is misrepresented, referring to ‘continuous driving time’, when it actually includes the cumulative time a driver may be online, offline and then online again throughout the day,” the spokeswoman said. Mr Wing said the audit also showed a minority of drivers were not engaging with Uber’s training at all, evidenced by the fact they had completed it in only “several minutes”. He issued 13 improvement notices to Uber and said he looked forward to the company fixing its practices.
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