Shoppers Are Abandoning Wayfair, New Data Shows—Here's Why

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Shoppers Are Abandoning Wayfair, New Data Shows—Here's Why
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When compared with 2022, Wayfair also reported fewer"active customers," which were down by 1.3 percent to 22.3 million. However, the company noted that the average customer count has improved from quarter to quarter, andLike many other home retailers, Wayfair was particularly successful during the pandemic when consumers were confined to their homes and looking to elevate their space.

Executives also shared a positive outlook, stressing that the company is making its way back to profitability.

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