Thriving Silicon Valley companies were among the first to embrace remote work during the pandemic, but they've struggled over how to recall their high-paid employees to the office. Other industries are watching closely, mliedtke and bortutay report.
“I thought this period of remote work would be the most challenging year-and-half of my career, but it’s not,” said Brent Hyder, the chief people officer for business software maker Salesforce and its roughly 65,000 employees worldwide. “Getting everything started back up the way it needs to be is proving to be even more difficult.”
The main reason: Tech companies have long believed that employees clustered together in a physical space will swap ideas and spawn innovations that probably wouldn’t have happened in isolation. That’s one reason tech titans have poured billions of dollars into corporate campuses interspersed with alluring common areas meant to lure employees out of their cubicles and into “casual collisions” that turn into brainstorming sessions.
Even Zoom, the Silicon Valley videoconferencing service that saw its revenue and stock price soar during the pandemic, says most of its employees still prefer to come into the office part of the time.
“When I don’t have that, I wake up in the morning, I start doing work and I take my kids to their camp or their daycare,” Soderlund says. “And then I come back and I work and then we pick them up, make dinner and then I go back to work. So, it feels like it’s just work all the time.”
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