'They've still got a chance to save Christmas and their members' jobs'
"The changes we want are the changes customers want," he said, highlighting plans for a seven-day parcel delivery service and late night orders with next day delivery.Mr Thompson said a concession had been offered over conditions as postal workers were offered voluntary working on Sunday.A pay offer which would cost the company £400m has already been offered to the union, he said, adding:"We've now made our final offer".
When asked why Royal Mail, which profited by £416m in the year up to March and £344m last year, could not afford extra payments to workers, Mr Thompson said money was being spent on improvements sought by customers. Declining parcel volumes were also given as a reason that workers did not deserve a pay rise. Volumes have continually decreased from 20 billion letters a day in 2004 to 2005 to eight billion now, Mr Thompson said.
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