Extreme turbulence on a London-bound Singapore Airlines flight has left one man dead and injured dozens more, including eight Australians.
Emergency ambulance vehicles standby to transport injured passengers to hospital after an emergency landing at Suvarnabhumi International Airport in Bangkok.
Kittipong Kittikachorn told reporters autopsy has yet to be completed, but it is believed the man had a heart condition. "We are fully cooperating with the relevant authorities on the investigations. We will provide updates through our social media channels as more information becomes available. Family members and loved ones on board SQ321 can call our hotlines for further assistance. Once again, our deepest apologies to everyone affected by this incident. Please be assured Singapore Airlines is here to help and support you during this difficult time.
"This is a terrible experience that these people have gone through. As usual, the Australian government will provide consular assistance wherever we can, wherever it's needed, to those people. I know the embassy in Bangkok and the High Commission in Singapore are actively trying to contact those Australians at the moment. To anyone in our country or if you've got family who are affected, make sure you call Consular Assist.
He says most people were caught off guard and he believes it happened so quickly, the airline staff didn't have a chance to activate the seatbelt sign.
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