Singapore Airlines offers passengers compensation after 'traumatic experience'

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Singapore Airlines offers passengers compensation after 'traumatic experience'
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One passenger died and 104 people were injured when flight SQ321 experienced 'sudden extreme turbulence' between London and Singapore.

The flight from London to Singapore encountered what an airline official described as "sudden extreme turbulence" over Myanmar, sending passengers and crew flying and slamming some into the ceiling. A 73-year-old British man died  and 104 people were injured on the flight. "Singapore Airlines deeply apologises to all passengers for the traumatic experience on board flight SQ321 on 20 May 2024.

Passengers who sustained minor injuries have been offered US$10,000 in compensation. Those who experienced more serious injuries have been invited to discuss a compensation offer to meet their specific circumstances. All passengers will receive a full refund. Passengers medically assessed as having sustained serious injuries, requiring long-term medical care, and requesting financial assistance are offered an advance payment of US$25,000 to address their immediate needs.

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