Snapchat's AI chatbot is facing backlash not only from parents but also from some Snapchat users who are bombarding the app with bad reviews in the app store.
to ChatGPT to third-party businesses, with many more expected to follow. Almost overnight, Snapchat has forced some families and lawmakers to reckon with questions that may have seemed theoretical only months ago.to the CEOs of Snap and other tech companies last month, weeks after My AI was released to Snap's subscription customers, Democratic Sen. Michael Bennet raised concerns about the interactions the chatbot was having with younger users.
In another TikTok video with more than 1.5 million views, a user named Ariel recorded a song with an intro, chorus and piano chords written by My AI about what it's like to be a chatbot. When she sent the recorded song back, she said the chatbot denied its involvement with the reply: "I'm sorry, but as an AI language model, I don't write songs." Ariel called the exchange "creepy.
Alexandra Hamlet, a clinical psychologist in New York City, said the parents of some of her patients have expressed concern about how their teenager could interact with Snapchat's tool.There's also concern around chatbots giving advice and aboutmental health because AI tools can reinforce someone's confirmation bias, making it easier for users to seek out interactions that confirm their unhelpful beliefs.
Sinead Bovell, the founder of WAYE, a startup that helps prepare youth for future with advanced technologies, said parents need to make it very clear "chatbots are not your friend."
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