After taking desperate measures to try to stabilize its broken flight operations, Southwest Airlines could have its full schedule restored by Friday in time...
Southwest spent the last two days developing a plan to get pilots and flight attendants back into position to resume trips they had originally scheduled before the meltdown. Cutting around 2,500 flights a day has given the carrier the resources to track down flight attendants and pilots scattered across the country and develop a strategy to end the cascading problems that resulted in more than 15,000 cancellations since Dec. 22.
After halting sales on most tickets this week, Southwest now has flights available starting Friday on its website. Southwest has been coy about how much progress it is making toward restoring its flight operations. Too much optimism could provide false hope to millions of passengers delayed by the breakdown and backfire if there are further disruptions.
Union leaders have blamed airline leadership for letting company technology fall woefully behind the demands of running such a complex operation.pledged to customers that the company will make changes to ensure this kind of disruption doesn’t happen again.
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