Southwest Airlines is gearing up to restart regular flights on Friday after putting crew schedules back together manually. 'I’m accountable for this,' Southwest CEO Bob Jordan said.
Employee volunteers rebuilt crew schedules manually after storm disruptions overwhelmed systems and led to thousands of canceled flights
Southwest Airlines has canceled as many as 11,000 flights since Dec. 22, as customers have struggled to reach their destinations and find lost luggage. The airline said its reduced schedule would extend at least until Thursday. Photo: Albuquerque Journal/Zuma PressSouthwest Airlines Co. executives said the airline is removing limits on ticket sales, rebuilding crew schedules and shuttling baggage as it gears up to resume its full flying schedule on Friday.
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