An airline spokesperson told Newsweek that the female passenger 'verbally and physically' assaulted an operations agent shortly after boarding a flight from Dallas to New York City.
A Southwest Airlines employee was hospitalized after being punched by a passenger during the boarding process for a flight at Dallas airport, the airline said.
Arielle Jean Jackson, 32, was arrested after the incident at Dallas Love Field Airport on Saturday. Jackson"verbally and physically" assaulted a female operations agent shortly after boarding Flight 4976 to New York City's LaGuardia Airport, a Southwest spokesperson toldJackson boarded the flight at around 12.40 p.m.
Passengers deplane from a Southwest Airlines flight from Las Vegas at Hollywood Burbank Airport in Burbank, California, October 10, 2021.that the employee was transported to hospital, where she remains in a stable condition."The passenger was taken into custody by local law enforcement officers, and our Employee was transported to a local hospital, where she remains with multiple injuries in stable condition," the spokesperson said.
"Our entire Southwest Family is wishing her a speedy and full recovery as we send our thoughts, prayers, and love to her. Southwest Airlines maintains a zero-tolerance policy regarding any type of harassment or assault and fully support our Employee as we cooperate with local authorities regarding this unacceptable incident."
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