The popular delivery service has copped a $2 million fine for spamming customers, including more than 500,000 people who had asked to unsubscribe to its promotions.
Food delivery service DoorDash has been fined $2 million for inundating customers and delivery drivers with texts and emails.
Australia’s home-delivery sector has been punished over the past 12 months after the initial boost of COVID lockdowns to their coffers, with food-focused delivery groups such as Milkrun and Providoor collapsing into administration or liquidation. In addition to the fine, DoorDash will be subject to an enforceable undertaking with the communications authority over the next three years which will require it to appoint an independent consultant to review its compliance with spam rules.
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