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Hospital workers will not be disciplined for pretending to be patients to make a regional Victorian facility look busy during the health minister’s visit. About 10 staff posed as patients in the waiting room of Colac Area Health Urgent Care Centre in August 2023, a Victorian Health Department probe found. The full report has not been made public but the executive summary states there was a “real possibility” patient care could have been impacted.
” The minister does not believe any similar incidents have happened at other health facilities. “Our health service is full of dedicated, hardworking, committed doctors, nurses and allied health teams,” she said. “This type of behaviour is completely unacceptable to me, as it is to them.” The fake patients had varying degrees of involvement and those who took part were asked to do so.
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