In the state-funded family shelter system, more than 10% of the households are now in hotels and motels without the usual support staff and services. While the state does work to provide food or cooking facilities, many families in these units do not have easy access to translation, transportation and case management, among other services.
Gov. Maura Healey declared a state of emergency last week, citing the influx of migrants to the state in need of shelter. Healey said there are nearly 5,600 families — or more than 20,000 individuals — currently living in state shelters across Massachusetts. That's up from around 3,100 families a year ago, about an 80% increase.
Adam Hoole, a senior paralegal at Greater Boston Legal Services, said he gets calls several times a week about problems at unstaffed shelter units. The state is looking at expanding emergency shelter capacity at a program it funds at this former Days Inn in Leominster.
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