Stop Using the Phrase ‘Soft Skills,' Says Millionaire Bestselling Author—Here's What to Do Instead

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Stop Using the Phrase ‘Soft Skills,' Says Millionaire Bestselling Author—Here's What to Do Instead
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When you think of the phrase 'soft skills,' you probably think of a few specific traits: emotional intelligence, interpersonal ability, and adeptness at communication. That's fine, says Seth Godin — just stop calling them 'soft.'

"Even if you've got the vocational skills, you're no help to us without these human skills, the things that we can't write down or program a computer to do," wrote Godin.

The problem, he noted: You can learn engineering, computer science or law in a classroom, but it's much harder to get a graduate degree in charisma, drive or reliability. Those skills are harder to quantify, and therefore harder for a hiring manager to identify on a resume.

Consider, for example, that some new grads have never even stepped foot in an office before: Remote internship opportunities were seven times higher in 2020 than 2019, anAnd even though soft skills may not be strongly considered in most hiring processes, any new employee's ability to communicate and work with the rest of the team is on display from Day 1.

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