Uber’s new global grocery and retail head says that the online penetration for the $130 billion Australian grocery market is still low. She predicts a major step change within the next few years.
in Australia, is in Sydney this week in her new role as the global boss of grocery and retail for the $US140 billion ride and delivery giant.
“One of the things we’re announcing from the tech team this week is improvements to make it easier for gig workers. Anderson is back in Australia this week meeting with executives from supermarket giants Coles and Woolworths, as well as a swath of new grocery and retail partners.She says the online penetration for the $130 billion Australian grocery market in Australia is still low and predicts a major step change within the next few years.
Anderson’s message to the supermarkets and retailers is that Uber is helping to grow the pie, rather than steal their business. “It’s a really natural compliment to our online food delivery, the first thing we saw was people ordering their pizzas and burgers and then saying, ‘I’m going to add some ice cream or alcohol into the deal’,” she says.Anderson says the retail offering will rapidly expand. “For instance, in our Latin countries, you can order a mattress and have it delivered to your house,” she says. Pet and baby supplies and pharmacy items are other big sellers.
“We support the recent legislation passed by the federal government paving the way for industry-wide standards,” she says. “We played a significant role in consulting throughout the reform process, so we’ll continue to work with governments and legislators but also hold ourselves accountable to a high bar because after all, we need our delivery drivers to decide to turn on the app every day.
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