Qantas apologises to family who missed international trip because of domestic flight delays
chief executive Alan Joyce was forced to clarify comments he made on Friday that passengers were “not match fit” and that those forgetting to remove laptops and aerosols from their bags at the security check contributing to the delays.
Qantas shed thousands of staff during the pandemic, and outsourced ground crews in a decision that was challenged in court. Melbourne family Daniel Capurro , Javiera Martinez and their children missed their flight to Chile and were left stranded in Sydney.Javiera Martinez, her partner Daniel Capurro and their three children were supposed to be flying to Chile on Friday to visit relatives they had not seen in three years.
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