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We are looking for a Systems Engineer Specialist to join our team in JHB.To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software ; and other utility enabling software and related equipment.
Contribute to a culture of transformation by participating in the culture building initiatives, business strategy, and CSI.Identify opportunities to improve or enhance processes, adding value. Ensure adherence to documented procedures by auditing service delivery functions. Ensure the correct and effective use of system hardware and software. Resolve issues by inspecting malfunctioning computer hardware, software and/or components – analysing cause, and planning repair procedures.Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment. Ensure documentation for relevant systems software product and operational documents are prepared and maintained.Adhere to organisational process by ensuring standards are implemented and correctly applied when design are reviewed or designed.Provide sustainable solutions per incident by conducting root cause and trend analysis. Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.Meet the organisation’s problem management needs through liaising with suitable vendors. Build sound professional relationships.
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