In the past month, bed and breakfast owner Chen Yu-lin had to tell his guests he couldn’t provide them with the internet.
Others living on Matsu, one of Taiwan’s outlying islands closer to neighboring China, had to struggle with paying electricity bills, making a doctor’s appointment or receiving a package.
“A lot of tourists would cancel their booking because there’s no internet. Nowadays, the internet plays a very large role in people’s lives,” said Chen, who lives in Beigan, one of Matsu’s main residential islands. The cables had been cut a total of 27 times in the past five years, but it was unclear which country the vessels hailed from, based on data from Chunghwa Telecom.
Even so, “this level of breakage is highly unusual for a cable, even in the shallow waters of the Taiwan Strait,” said Geoff Huston, chief scientist at Asia Pacific Network Information Centre, a non-profit that manages and distributes Internet resources like IP addresses for the region. One couple planned to deal with the coming peak season by having one person stay in Taiwan to access their reservation system and passing the information on to the other via text messages. Wife Lin Hsian-wen extended her vacation in Taiwan during the off-season when she heard the internet back home wasn’t working and is returning to Matsu later in the week.
Taiwan’s Ministry of Digital Affairs publicly asked for bids from low-Earth orbit satellite operators to provide the internet in a backup plan, after seeing Russia’s cyberattacks in the invasion of Ukraine, the head of the ministry, Audrey Tang, told The Washington Post last fall. Yet, the plan remains stalled as a law in Taiwan requires the providers to be at least 51% owned by a domestic shareholder.
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