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Technical Business Analyst to be based in either Gauteng or Durban. This is a hybrid business analysis and project delivery role, suited to someone who can bridge the gap between business needs and technical solutions.
The successful candidate will work closely with key business units, including Procurement, Sales, Finance and Operations, to understand processes, identify pain points, document requirements, and support the delivery of IT and digital transformation projects. Engage with business units to understand and document current business processes, challenges and improvement areas. Develop use cases, user stories, process maps and data flow diagrams. Analyse current versus future state processes to identify opportunities for automation and optimisation.
Evaluate and document integration requirements across ERP, BI, WMS and cloud platforms. Validate proposed system designs against documented business requirements. Project Management and DeliveryManage small to medium-sized IT initiatives end-to-end, including reporting dashboards, workflow automations and system enhancements. Coordinate deliverables between internal teams and external vendors.
Validate system outputs against expected business outcomes. Change Management and SupportAct as a subject matter expert for implemented tools and platforms. Assist users in adopting new systems and processes effectively after implementation. Bachelor’s Degree in Information Systems, Computer Science, Engineering, Business or a related field.3-5+ years’ experience in business analysis or systems analysis within an IT environment.
Exposure to ERP systems, databases, APIs and BI/reporting tools. Experience working across operational business functions such as sales, finance, procurement or operations would be advantageous. Experience with BPMN, UML and/or BRD documentation formats. Good understanding of SDLC and Agile methodologies.
Confident stakeholder engagement and presentation ability. Detail-oriented with the ability to manage multiple priorities. Ideal Candidate Profile The ideal candidate is a practical, analytical and technically minded Business Analyst who can understand business operations, document requirements clearly, and work closely with technical teams to deliver solutions that improve efficiency, reporting and system performance.
This role would suit someone who enjoys working across both business and IT, can manage stakeholders confidently, and has experience supporting the delivery of technical projects from requirement gathering through to testing, implementation and user support.
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