Bosses say they are aware of the problem
Lone movie lovers have been hit with a snag when buying tickets at a city centre cinema. A row of touchscreens greet cinema goers as they arrive at Vue, in the Printworks, which allow customers to buy tickets.
One Vue customer said: "To my amazement their system wouldn't let me book anything less that two seats. I thought it odd, so tried again for one seat and it showed I have to book two seats to acquire access to the screen."I thought after how many people end up paying for two seats when there's a queue waiting to pay? Sounds like a scam if most are paying twice for one seat."
On each attempt, a message on the screen said: "You must purchase at least one other ticket before you are entitled to this ticket." Customers were able to buy a single ticket on the Vue website or at the counter instead, although there was no member of staff on the till when the M.E.N. arrived at the cinema.
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