CEO says price rises in mobile plans would not contribute to inflation and were necessary to deliver a ‘high quality experience’
Telstra says its decision to hike the cost of mobile plans in line with Australia’s rising inflation will not also contribute to the problem, as the company reports a 13.1% increase in annual profits off the back of strong gains in the telco giant’s mobile business.
There was strong growth in the company’s mobile business, with income up 8.3% to $10.3bn and an increase in the average revenue per user on postpaid mobile up from $48.53 to $51.15 a month.Despite the strong result in mobile, Telstra announced in May it would increase its mobile postpaid plans in line with the consumer price index, which resulted in most plans increasing an average of $4 a month from 4 July this year – after the period of financial reporting.
Brady said customers increasingly rely on connectivity, and there is great demand on Telstra’s mobile network which required a lot of investment.
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