Two Years Since Texas' First COVID-19 Cases: What's Changed? What Has Returned to 'Normal?' --
In the two years since the COVID-19 pandemic began, there have been many changes while some parts of daily routines have returned to “pre-COVID” life.. At that point in 2020, restrictions on businesses had not been announced yet. Kendra Shier, Vice-President of Operations at Jake’s, said it is surreal to reflect on the past two years.
“It’s been the most challenging two years of my life. I’m proud of my team, that we’ve come out of this pandemic with sales growth and growing new restaurants, but it was ‘pivot’ every single day,” Shier said. “How can we reinvent ourselves? How can we get food out the door, delivery, takeout? How can we be there for our teams and comforting them with folks that were struggling with the illness?”
Jake’s has eight locations across North Texas, with the business continuing to grow. Shier said throughout the pandemic, they have followed all of the guidelines on reopening safely. During the early stages of the pandemic, they offered curbside services and limited indoor seating. There were also increased efforts on cleaning protocols, which have stayed in place.. What started as innovation out of necessity has also led to permanent changes, she said.
“We were loading cases of onion rings from Sam’s and everywhere we could just to get the store’s product, but one of the items… fried pickles and fried jalapenos… they just stopped producing them,” she said. “So, we took that in-house. Now we make that homemade. They were so great, we’re never going to go back to the frozen product again.”
Dr. Mo Rezaie, an internal medicine physician in Fort Worth, said the pandemic was something she never expected to experience in her career.
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