“Ticketmaster have agreed with us that many of the fees being charged are unduly high,” writes Robert Smith
when the band’s fans complained that fees attached to theThe problems emerged Wednesday when tickets were made available to those who had registered for Ticketmaster’s “verified fan” sale.
Smith went on the attack when, in some cases, the added-on service fees, facility charges and order processing fees added up to , all despite the band offering reasonably-priced tickets for the trek and ensuring the tickets will be non-transferable to minimize resale and keep prices at face value. “I AM AS SICKENED AS YOU ALL ARE BY TODAY’S TICKETMASTER ‘FEES’ DEBACLE,” Smith blasted in one all-caps broadside against Live Nation sister company. “TO BE VERY CLEAR: THE ARTIST HAS NO WAY TO LIMIT THEM. I HAVE BEEN ASKING HOW THEY ARE JUSTIFIED. IF I GET ANYTHING COHERENT BY WAY OF AN ANSWER I WILL LET YOU ALL KNOW.
“AND A $5 PER TICKET REFUND TO ALL VERIFIED FAN ACCOUNTS FOR ALL OTHER TICKET PRICE TRANSACTIONS, FOR ALL CURE SHOWS AT ALL VENUES;” he continues. “IF YOU ALREADY BOUGHT A TICKET YOU WILL GET AN AUTOMATIC REFUND; ALL TICKETS ON SALE TOMORROW WILL INCUR LOWER FEES.
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