'The IRS is in crisis.' Here's what to know as taxpayer advocate warns of potential for refund delays in 2022

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'The IRS is in crisis.' Here's what to know as taxpayer advocate warns of potential for refund delays in 2022
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The upcoming tax-filing season is shaping up to be a chaotic one. Here's what you need to know. investinyou (In partnership with acorns.)

In December, the agency had 6 million unprocessed individual tax returns and 2.3 million unprocessed amended individual tax returns, according to the report. It also had backlogs of 2 million unprocessed employee quarterly tax returns and roughly 5 million pieces of taxpayer mail, some from April.

"Planning for the nation's filing season process is a massive undertaking, and IRS teams have been working nonstop these past several months to prepare," said IRS Commissioner Chuck Rettig in a Monday statement. "The pandemic continues to create challenges, but the IRS reminds people there are important steps they can take to help ensure their tax return and refund don't face processing delays.

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