The IRS will use Login․gov in the future, but for this tax season video interviews are here to stay
to use facial recognition services provided by identity verification company ID.me, an apparent victory for facial recognition critics.for the creation of online taxpayer accounts. Developed by the government, Login.gov is a secure sign-in service for accessing government services, although it does not perform the same kind of identity verification techniques employed by ID.me.
But with tax filing deadlines approaching, the Login.gov system cannot be rolled out fast enough or securely enough to authenticate taxpayers submitting returns ahead of the 2022 filing date. In the meantime, the IRS said, it will employ a “short-term solution” whereby taxpayers who do not wish to submit to biometric data collection can verify their identity through a live virtual interview.
In practice, this means that taxpayers will still be interacting with ID.me’s services but through a human video reviewer rather than a facial recognition system. However, it is unclear how long online account users should expect to wait to access the human review process. Benefits claimants forced to use the service have frequently complained of long wait times, with ID.me’s own video review staffNext Up InSubscribe to get the best Verge-approved tech deals of the week.
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