The rules for phone calls have changed. Here are the basics on when and how to make a phone call, and why you should think twice before leaving that voice mail.
The phone norms also change quickly, causing some people to feel left behind or confused. The unwritten rules of chatting on the phone differ wildly between generations, leading to misunderstandings and frustration on all sides.
Here are the basics on when and how to make a phone call, and why you should think twice before leaving that voice mail. Voice mails are an artifact of the days before text messages. If you have information that needs to be communicated in an accurate, timely manner, you’re far better off putting it into writing as a text or email. Most phones transcribe voice mails now, so chances are people aren’t even listening to what you said but reading a text version instead.
The responsibility isn’t only on the person dialing. Just because someone is calling you out of the blue does not mean you have to pick up. If you’re in a restaurant, using the bathroom or in a meeting, mute the call and get back to them at a convenient time.“We all have control of our phones and can decide if it’s the right time to answer it,” said Lizzie Post, etiquette expert and
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