The rules for phone calls have changed. Here are the basics on when and how to make a phone call, and why you should think twice before leaving that voice mail.
Phone calls have been around for 147 years, the iPhone 16 years and FaceTime video voice mails about a week.
We spoke to an etiquette expert and people of all ages about their own phone pet peeves to come up with the following guidance to help everyone navigate phone calls in 2023. Wording and context are key for these pre-call texts. A simple “call me” text can feel urgent and make someone think there’s an emergency. Clarify if it’s urgent or just to catch-up. If it’s about a specific topic, mention it in the text what it is you’d like to talk about so they can be prepared.
“We all have control of our phones and can decide if it’s the right time to answer it,” said Lizzie Post, etiquette expert and co-president at the Emily Post Institute. “If someone interrupts you and you’re ticked off about it, guess whose fault that is? You’re the one who answered the call when you shouldn’t.”
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