Jaclyn Allen is a Denver7 Weekend Anchor and Contact7 Reporter.
GREENWOOD VILLAGE, Colo. — Denver7 Investigates is digging into a popular dog training school after both locations suddenly closed their doors, leaving customers out hundreds of dollars.
But in September, she received an unexpected email that the school had closed on Sept. 19 and"refunds are not possible." Catherine Emanuel also bought 20 training sessions at a cost of more than $500 for her poodle named Clark, but her dog only took one class. The Paw School's owner Kathy Thorpe declined an on-camera interview, but in an email, she wrote:"I feel horrible for anyone that didn’t receive all their classes, but there is no money for refunds, and there was no way to continue operating and pay staff to run the facility. So I made the incredibly difficult, and life-altering decision, to close down and file bankruptcy."
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