The Return to Office Hype vs. Reality

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The Return to Office Hype vs. Reality
RETURN TO OFFICEHYBRID WORKARTIFICIAL INTELLIGENCE
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While headlines focus on a return to office and AI dominance, the reality is more nuanced. Most companies have adopted hybrid work models, and the use of AI, while growing, might be reaching a plateau.

From a quick glance at 2024’s business headlines, you’d think all companies were pushing return-to-office policies, embracing artificial intelligence and banishing diversity, equity and inclusion programs.Everyone back to the office and forget about diversity policies? Not so fast.The media loves a scary back-to-the-office headline. From the point of view of clicks, a strict five-day-a-week policy is gold. Even better? If that policy applies to liberal tech dweebs.

Full points if it’s a company that once promised to work remotely forever, like X when it was still Twitter. These headlines gain attention because they play to some readers’ anxieties — and others’ schadenfreude. But the reality is that most companies have accepted hybrid work. Even Elon Musk had to back off his declarations of full RTO at X; shortly after his initial, well-publicised demands, he conceded there’d be exceptions. He also shuttered some of the company’s offices, meaning that all staff in those locations had to go fully remote. I expect this duality to ramp up in 2025, with more companies loudly announcing returns to the office even as the majority quietly shrink their office footprints or continue to embrace hybrid arrangements. The bottom line: Badge-in data has been close to flat for the past two years. Among workers whose jobs can be done remotely, hybrid arrangements remain the most common.Since ChatGPT burst onto the scene two years ago, we’ve seen endless speculation about what such technology could do and how workers might use it. (Or how general artificial intelligence might take over the world and destroy us all.) In 2024, 75 per cent of employees used generative AI at work, according to a survey by EY; that’s much higher than the 49 per cent who said, in 2023, that they anticipated using it in the months to come.But if the last two years have been a bullet train for AI, we may be heading for a slowdown at the statio

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RETURN TO OFFICE HYBRID WORK ARTIFICIAL INTELLIGENCE WORKPLACE TRENDS FUTURE OF WORK

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