J.D. Power’s 2022 North America Airport Satisfaction Study measured ranked large airports in North American based on six factors in order of important.
It's no secret that the airport you're flying out of can impact your traveling experience.ranked large airports based on overall customer satisfaction on a 1,000-point scale.
The study is based on 26,529 completed surveys from U.S. or Canadian residents who traveled through at least one U.S. or Canadian airport and covers both departure and arrival experiences during the past 30 days. According to the study, large airports have 10 to 32.9 million passengers annually. The data in this study was fielded from August 2021 through July 2022.
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