These are your rights if easyJet has cancelled your flight after the air traffic control issue which took place on Monday (August 28).
“The safety and wellbeing of our customers and crew is our highest priority and while these circumstances are outside of our control, we would like to apologise for the inconvenience caused and to reassure customers that we are doing everything possible to minimise the impact of the disruption.”Switch to another flight for free. On Manage Bookings you'll be able to book seats on the next available flight.
Choose a voucher for the full value of your booking. The voucher is valid for 12 months from the date of issue and gives you the flexibility to book travel anywhere on the easyJet network when you’re ready to fly. You can request the voucher yourself via Manage Bookings Request a refund. You can get a refund for the full value of your booking. Refunds will be paid to the account you made the booking with. They are processing refund requests within seven days, and they may take a few extra days to come through to your bank account. Once you’ve submitted an online refund request, you can track the status of your request onlinePassengers who booked through a tour operator or travel agent should contact them directly for help with your travel plans.
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